GoTo Telemed Admin
Manage applicants, review milestones, approve payments, and respond to support — all from one secure console.
Only the designated admin account may sign in. Enter the admin email to receive a one-time code by email.
We emailed a 6-digit code. It expires in 10 minutes.
Applicants
Click any applicant to review their profile, timeline, payment, and contacts. Approve or return each step, inject the required link, and add a remark explaining any delay.
Support Inbox
▸ expandEvery support ticket and refund request lands here. Open a ticket to read the full conversation and reply — the applicant is emailed automatically.
Applicant
Payment
Review the uploaded proof, then approve to start the timeline (training unlocks). You can also paste a payment link to send the provider after SLA/application approval.
Timeline — review each step
For each step the provider has submitted (amber), approve it (optionally inject a link the provider then sees) or return it with a remark. Approving unlocks the next step.
Support contacts
Assign the named contacts once operations start. Providers see these on their dashboard.
