Meets - GoTo Telemed

Schedule Your GoTo Telemed Demo | GoTo Telemed

What to Expect During Your Demo

🎯 Demo Format

30-45 minute screen-sharing session
Live walkthrough of GoTo Telemed platform
Interactive Q&A throughout
Tailored to your practice needs
No video required from your end

📋 Agenda Overview

Platform overview and key features
Provider enrollment workflows
EMR/EHR integration capabilities
Patient intake and scheduling
Compliance and security features
Pricing and implementation timeline

💻 Platform Used

Dialpad Video Conferencing

HD Quality Screen Sharing Cloud-Based

You'll receive a meeting link via email after booking. Simply click to join from any device—no downloads required!

⚡ Pro Tip: Optimize Your Bandwidth

You can disable your camera for smoother streaming! Since this is a screen-sharing presentation where our team presents to you, turning off your video camera will conserve bandwidth and ensure crystal-clear viewing of the GoTo Telemed platform demonstration. Audio-only participation works perfectly for this format.

Meeting Preparation Guidelines

🔧 Technical Requirements

Stable Internet Connection: Minimum 5 Mbps download speed recommended (test at fast.com)
Compatible Device: Desktop, laptop, tablet, or smartphone with modern web browser (Chrome, Firefox, Safari, Edge)
Audio Equipment: Headphones or earbuds recommended for clearer audio and reduced echo
Browser Settings: Allow microphone access when prompted (camera optional)
Close Unnecessary Apps: Free up system resources for optimal performance

📝 Before the Meeting

Check Your Email: Meeting link and dial-in details will be sent upon booking confirmation
Test the Link: Click the Dialpad link 5-10 minutes early to test connectivity
Prepare Questions: Note specific features or workflows you'd like to explore
Review Your Needs: Number of providers, patient volume, specialty requirements
Quiet Environment: Find a location with minimal background noise
Have Backup Contact: Keep our email handy in case of technical issues

🎥 How to Join the Dialpad Video Call

Click the Meeting Link: Use the unique URL sent in your confirmation email
Enter Your Name: Dialpad will prompt for your display name
Grant Audio Permission: Click "Allow" when your browser requests microphone access
Disable Camera (Optional): Click the video camera icon to turn it off for better bandwidth
Wait in Lobby: Our presenter will admit you within 1-2 minutes of start time
Confirm Audio Works: Say hello to ensure we can hear you clearly

💡 Bandwidth Optimization Tips

For the smoothest experience: Turn off your video camera during the demo (you'll see our screen, we don't need to see you). Close streaming services, downloads, and other video calls. Connect via Ethernet cable if possible. This ensures high-quality viewing of our screen-sharing presentation without interruptions.

✅ During the Meeting

Stay Engaged: Feel free to ask questions at any time during the presentation
Take Notes: Have a notepad ready for important details and action items
Request Clarification: Ask us to slow down or repeat anything unclear
Share Your Needs: Let us know specific workflows or concerns to address
Mute When Not Speaking: Reduces background noise (Dialpad makes this easy)
Test Features: We can give you a sandbox login to explore after the demo

🔄 After the Meeting

Follow-Up Email: You'll receive a summary with key takeaways and next steps
Trial Access: Request a sandbox account to test the platform hands-on
Pricing Proposal: Custom quote based on your practice requirements
Implementation Timeline: Clear roadmap from signup to go-live
Additional Questions: Our team is available via email for ongoing support
Recording Available: Request a recording of the demo for your team (upon request)

🆘 Troubleshooting Common Issues

Can't Hear Audio: Check device volume, browser permissions, and try refreshing the page
Poor Video Quality: Disable your camera, close other apps, or switch to audio-only
Meeting Link Not Working: Clear browser cache, try incognito mode, or use phone dial-in
Echo or Feedback: Use headphones and ensure only one device is connected
Dropped Connection: Rejoin using the same link; we'll wait for you
Late to Meeting: Join anytime within 15 minutes; we accommodate delays

🏛️ FTC Compliance & Telecommunications Guidelines

GoTo Telemed is committed to full compliance with Federal Trade Commission (FTC) regulations governing telecommunications and telehealth services.

🔒 Privacy & Data Protection

HIPAA Compliance: All patient health information (PHI) is encrypted end-to-end and stored on HIPAA-compliant servers with comprehensive Business Associate Agreements (BAAs) in place
FTC Health Breach Notification Rule: We maintain strict protocols to notify users of any unauthorized access to personal health records in accordance with 16 CFR Part 318
Consent Requirements: Patient consent is obtained and documented before any telehealth consultation, with clear disclosure about virtual care limitations
Data Minimization: We collect only necessary information for legitimate telehealth purposes and retain data according to federal and state regulations

📡 Telecommunications Standards

Platform Security: Dialpad video conferencing platform uses AES-256 encryption for all transmissions, meeting FCC and FTC security standards
Audio-Visual Quality: Our telehealth platform complies with industry standards for clear two-way audio-visual communication required for remote medical consultations
Recording Disclosure: Any recording of telehealth sessions requires explicit patient consent with clear notice provided before recording begins
Access Controls: Multi-factor authentication and role-based access ensure only authorized healthcare providers can access patient information

📢 Advertising & Marketing Compliance

Truth in Advertising: All claims about our platform capabilities are substantiated and verifiable, in compliance with FTC Act Section 5
No Deceptive Practices: We provide clear, accurate information about service limitations, costs, and platform features without misleading statements
Endorsements & Testimonials: Any user testimonials reflect genuine experiences and disclose material connections per FTC Endorsement Guidelines (16 CFR Part 255)
Transparent Pricing: All fees, subscription costs, and billing practices are clearly disclosed upfront with no hidden charges

⚖️ Regulatory Updates

Telehealth regulations continue to evolve. As of March 2026, Medicare telehealth flexibilities are subject to periodic extension by Congress. GoTo Telemed maintains compliance with current CMS guidelines, state parity laws, and FTC advertising standards. We continuously monitor regulatory changes and update our platform accordingly to ensure uninterrupted compliant service delivery.